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Training & Development Services

Professional selling skills workshops for salespeople, sales managers and f&I managers

Southeast Dealer Services Professional Selling Skills Workshops have been developed with every level of sales experience in mind. With an emphasis on relationship selling for long-term increases in sales volume, CSI, profit and customer retention. 

Our workshops are completely customizable to your dealership’s needs. We offer workshops for entry level salespeople to advanced selling solutions.

F&I Development

In-Store Training

Without proper training, productivity and profitability suffer; that’s why we provide weekly or monthly in-store training expertise to increase performance. We will observe your team’s processes and together determine a plan of improvement. Part of profitability is making sure pay plans and incentives are motivational and performance-driven for everyone.

Classroom Training

We partner with Ron Rehard and Associates to provide a professional classroom environment where  F&I managers can learn and practice their selling skills. Training classes are available for new F&I Managers, prospective F&I Managers and seasoned F&I Managers.

Sales & Service Training

Southeast Dealer Services Professional Selling Skills Workshops have been developed with every level of sales experience in mind. Our trainers have the extensive automotive experience that is valuable and relevant. Training can be customized to your dealership’s needs.

Some topics of training are:

  • Prospecting

  • Meet & Greet—“Connecting” with the Customer

  • Needs Analysis

  • Professional Product Walk-around Presentation

  • Demo

  • Eliminating Objections Upfront

  • Trial Closing

  • Negotiating and Objection Handling

  • Closing

  • T.O.s

  • Prospecting in the Service Drive

  • Getting Referrals

  • Phone Skills—Getting Appointments

  • Product Knowledge

  • Selling the Dealership

  • Menu Selling

With over 100 years of combined automotive sales experience, having been Sales Professionals, Sales Managers, General Managers, F&I Managers, and even Dealers themselves, we can do practically anything you need!

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